Greetinsg fellow delvers into the dark arts of Telon. It seems that after a week or so of silence, the new Community Manager has been announced. Check out the official announcement below:
Michelle Butler joins SOE as Vanguard Community Manager
Greetings Fellow Vanguard Players!
Some of you might be familiar with my background but for those who are not, I thought a brief introduction was in order.
My name is Michelle Butler and I am known among many of you as Elionia.
I joined the MMO Community in March of 1999 with Verant/Sony Online Entertainment as a Game Master for EverQuest. I was then promoted to EverQuest Customer Service Manager and Guide Liaison in 2000. In 2002 I moved to the development side of SOE to become a Game Designer for EverQuest Online Adventures and the Frontiers expansion.
I joined Sigil Games in 2004 where I spent a year learning the design aspects of Vanguard and then became the Vanguard Customer Support Manager in 2005. I am pleased to continue working with the Vanguard team and community as the Vanguard Community Relations Manager. My existing relationship with the Development team will aid me in bringing you up-to-date news and events on a daily basis for Vanguard Saga of Heroes.
As I settle in over the next few days, I look forward to making contact with those who have know me for awhile and I am eager to get to know those who I have never met.
I hope to see you on the forums!
Michelle Butler
Community Relations Manager"
by sulien 51 weeks ago
On the other hand, wasn't she the one who invented the "Play nice Policy" back in EQ1? I just remember her having a very poor reputation for actual customer service.